Partner Management Request Form

Thank you for contacting your Partner Management Team! 
This form is only for use by Connectivity Partners and Enterprise Professional Hosts to reach the Partner Management Team for business needs. We look forward to hearing from you!

Please note: This form is not intended for contacting our Community Support (CS). To contact CS, please use the options described in the box at the bottom of this page.


PLEASE NOTE


Emails - For requests involving more than one email contact, please include all relevant email contacts separated by commas. For example: xx@hotel.com, yy@hotel.com, zz@hotel.com

Airbnb Listing IDs - For requests involving more than one listing, please include all relevant listing IDs separated by commas. For example: 123456, 234567, 345678

Airbnb User/App IDs - Enterprise partners should include their User ID and Connectivity partners should include their App ID. If request involves more than one ID, please include all relevant User/App IDs separated by commas.  

Attachments - Please provide any relevant files once the Partner Management Team has reached out regarding your case.

Not sure where to submit your request?

Partner Management

Complete the form above

  • I would like to discuss increasing my portfolio's performance on Airbnb.
  • Can you share Airbnb's upcoming strategies/road map?
  • What marketing materials does Airbnb have for me to use?

Community Support (CS)

Submit requests via Contact Us to connect with CS agents 24/7

  • Why have I not received my payouts
  • Why have my payouts been paused?
  • I need help with removing reviews.

Technical Support (for API Partners and Direct Integrations)

Submit tech support tickets via the

API Partner Portal

  • Availability is not syncing. Can you help to debug this?
  • I need help managing my API token.
  • We are receiving error messages when trying to send rate updates via API.

To review how to create a case, CLICK HERE.

For all HotelTonight issues, please contact: Hotelhelp@hoteltonight.com.

View frequently asked questions in the Help Center.

Thank you for your partnership!